目錄:Module One Introduction
1.1 The Structure and Forms of English Business Letters
1.1.1 The Structure of English Business Letters
1.1.2 The Forms of English Business Letters
1.1.3 Envelope Addressing
1.2 Fundamentals in Writing
1.2.1 Core Issues in Writing
1.2.2 Principles of Business Letter Writing
1.3 Terms Concerning Commodity
1.3.1 Quality
1.3.2 Quantity
1.3.3 Price
Exercises
Module Two Establishing Business Relations
2.1 Establishing Business Relations
2.1.1 Specimen Letters
2.1.2 Writing Tips
2.1.3 Supplementary Reading
Exercises
2.2 Status Inquiry
2.2.1 Specimen Letters
2.2.2 Writing Tips
2.2.3 Supplementary Reading
Exercises